Vallarta Eats Food Tours

Tours or individual tickets cancelled more than 48 hours in advance of scheduled tour time will receive a full refund. Tours canceled fewer than 48 hours can be rescheduled with a $20 rebooking fee per guest, but are not eligible for refund. Tours that are rebooked cannot be refunded even prior to the 48 hour cancelation window. Guests who are “No-Shows” — guests who do not show up for their scheduled tour time or are not present when the tour leaves the starting point (10 minutes after the tour’s scheduled start time) are not eligible for refund, rescheduling, credit, or to join the tour in progress. Unless mandated by the national weather authority, tours run rain or shine, and tours will not be canceled once the tour has started. Guests who decide to abandon a tour for any reason once the tour has started are not eligible for refund, rescheduling, or credit.

Gift Cards and Gift Certificates are non-refundable.

Payment in cash is non-refundable.

Booking insurance is available for purchases of a $9.99 flat fee made through the website and covers cancelations made between 24 and 48 hours prior to tour start time

Custom tours are subject to cancellation policies as agreed upon between client and Vallarta Eats.

 

Yes, we accept payments in Pesos. If you would like to pay by credit/debit card in Pesos please contact our administrative offices directly by email info@vallartaeats.com or by calling +52-322-175-4857 with all information about the tour you would like to take including: Tour Name, Date, Time, and Number/Ages of Guests (please see activity descriptions for age breakdown for ticketing), and someone will get back to you with a rate in Pesos and additional payment information.

All payments in Pesos are processed via an electronic payment link through Mercado Pago which accepts all major credit cards excluding Discover.

Please note that ALL TRANSACTIONS MADE THROUGH MERCADO PAGO ARE FINAL, and standard cancelation/refund policies do not apply.

The value of our tours lies in more than just the food. There are many costs built into the price from food and photos to partner gratuity and intellectual property. All guests must be registered on the tour manifest and need to be ticketed. Any reservation arriving at the tour with more guests than indicated on their reservation will be charged for additional guests. Please contact info@vallartaeats.com in advance of your tour for further clarification and consideration if you feel you have valid exemptions.

An “Infant/Toddler” ticket which ranges between $5 and $10 USD includes a minimum of (1) taco at one (1) location of choice, bottled water, and dessert, but can include additional tastings depending on the tour. Please see complete information in the tour’s activity description for tour-specific details.

Guests can purchase a single ticket if a tour already has other guests booked. Since we do not send out tours with only one guest, the ticketing system will not allow the first reservation on an open tour to be made for a single ticket.

Guests who are “No-Shows” — guests who do not show up for their scheduled tour time or are not present when the tour leaves the starting point (10 minutes after the tour’s scheduled start time) are not eligible for refund, rescheduling, credit, or to join the tour in progress.

We are happy to accommodate when we can. On your reservation form please share any food allergies. We’ll do what we can to arrange substitutes for you. 

We regularly accommodate guests who can’t eat:

• Gluten
• Dairy
• Shellfish
• Pork
• Beef
• Nuts

We need to be notified at least 24 hours in advance so that we can plan accordingly.

We visit family-owned local restaurants and carts specializing in authentic, homemade Mexican foods. Please see each tour description for more details on the foods highlighted on each tour.

Our goal at Vallarta Eats is to deliver an authentic Mexican food experience, therefore our curated tours do focus heavily on meat and fish. Though we can make moderate accommodations, not all stops on our tours will have vegetarian options. That said, if volume of food is a concern, we will always give you extra of any foods you particularly like along the way. Either our Taco Lovers: Pitillal or  Tacos after Dark tours are recommended for vegetarians as they have the most vegetarian options available.

Our goal at Vallarta Eats is to deliver an authentic Mexican food experience, therefore our curated tours do focus heavily on meat and fish. While some accommodations can be made for vegetarian diets, we cannot with 100% accuracy or certainty deliver an authentic experience for plant-based and vegan diets.

That said, if you are looking for great options for plant-based and vegan foods around Vallarta, please reach out to the owner directly stephen@vallartaeats.com and he will hook you up with recommendations.

A predetermined menu is included in the cost of the tour. You are free to purchase additional food to take with you to your hotel, condo rental or villa, but you will not leave hungry.

Our Tasting Vallarta, Boozy Brunch, and Taco Lovers: Pitillal tours include alcoholic beverages (see individual tour for specifics). Our other tours include bottled water and traditional agua fresca.

Once your booking is completed you will receive a confirmation email with tour details including a link to Google Maps with the tour’s meeting location. 48 Hours prior to your tour you will receive a reminder email reconfirming the date and time of your reservation.

We have a lot of flexibility to accommodate you, so email us info@vallartaeats.com and tell us what you’re looking for. In most cases, we can add tours with advance notice.

Feel free to bring an extra bottle of water, sunscreen, and cash for any additional purchases and guide gratuity. We can not stress enough to please wear comfortable shoes.

Detailed information about your tour’s departure point (with a Google Maps link) can be found on the page for your individual tour and will also be included in your confirmation email.

Vallarta Eats does not offer transportation to or from our tours, including the cruise terminal. Please consult your concierge or host for their recommended transportation options.

Our starting and ending points are easily accessible by bus, taxi, or on foot. We strongly recommend that you plan your journey to the starting point so that you’re sure to get there at least 10 minutes before the start of the tour, as we are unable to hold tours for late arriving guests. Our tour prices don’t include transportation.

Vallarta Eats does not offer transportation to or from our tours, including the cruise terminal. Please consult your concierge or host for their recommended transportation options.

Hotel Zone: 20 min

Cruise Terminal: 30 min

Nuevo Vallarta: 45 Mins

Mismaloya: 45 min

Bucerias: 1: Hour

Sayulita: 1.5 Hours

Punta de Mita: 2 hours

Cruise passengers must triple check their arrival times. We list our start time using local Puerto Vallarta time NOT SHIP TIME.

The time from the terminal to the various meeting points is about 25-40 minutes.

All of our food stops have been tested, thoroughly vetted, and certified by the city. More than 50,000+ guests have toured with us. Our stops are known for their quality, freshness, and cleanliness, and all meet Vallarta regulatory standards for food businesses.

Vallarta Eats Food Tours works with over 40 of Puerto Vallarta’s best and most reputable restaurants and food vendors with whom we have fostered relationships with over the years. We treat our food partners like family.

Absolutely! Some of our most frequently returning guests live right here in Vallarta. We put in the hard work of finding the best and often overlooked gems in the Vallarta food scene. 

All of our guides are bilingual and all tours are conducted in English. But if you would like to learn a little Spanish, we do offer a version of our Signature Taco Tour that includes some immersive elementary Spanish.

Our tours last between 2 and 3.5 hours and cover approximately 1 mile (tours vary). For guests with physical limitations, please email us at info@vallartaeats.com for a private tour where we can customize the route and stops based on your needs.

Unfortunately, Vallarta’s rough cobblestone streets can make it very difficult to navigate. As such, we are not able to offer wheelchair accessible standard tours. 

Strollers are able to handle PV’s streets during daylight hours without problem, but guests should use extra caution with strollers at night.

You can book and pay for your reservation by selecting your desired tour and date from our calendar. You will then be redirected to a secure booking platform where all major credit cards are accepted. You can also book directly with us during standard office hours (10am -3pm Mountain Time Monday to Friday) by calling +52-322-152-0224

If you would like to pay Pesos please email info@vallartaeats.com for more info and to sent up payment arrangement.

We can accommodate larger groups. Please email info@vallartaeats.com with details.

Vallarta Eats Food Tours acts only as agent for the stands, carts, and restaurants on our tours and cannot be held responsible for losses, delays, damages, accidents or injuries caused by persons engaged in carrying out the services of the tours. For more information, please read our Terms and Conditions.